Hospitality & Tourism Operating Systems Print

Hospitality & Tourism Operating Systems

 

Teaching Hours and Credit Allocation: 30 Hours, 6 Credits
Course Assessment: Coursework & Exam

 

Aims

The aim of the course is to enhance students’ knowledge and understanding of the concepts  and  principles  of  service  operations  management  with  a  specific  focus  on  their application in the hospitality and tourism sectors. Students completing this course will  acquire  the  critical  and  analytical  skills  for  applying  the  appropriate  management  tools and  processes  to  ensure  efficiency,  effectiveness  and  quality standards  in  the  contemporary hospitality and tourism sectors. Particular emphasis will be given on the understanding  of  the  practical  implications  of  service  operations  management  concepts and their applicability in the day to day business life of hospitality and tourism enterprises.  To achieve that, the discussion and analysis of case studies and examples of hospitality and tourism operators are incorporated in the instruction of the module.

 

The aim of the course is to enhance students’ knowledge and understanding of the concepts  and  principles  of  service  operations  management  with  a  specific  focus  on  their application in the hospitality and tourism sectors. Students completing this course will  acquire  the  critical  and  analytical  skills  for  applying  the  appropriate  management  tools and  processes  to  ensure  efficiency,  effectiveness  and  quality standards  in  the  contemporary hospitality and tourism sectors. Particular emphasis will be given on the understanding  of  the  practical  implications  of  service  operations  management  concepts and their applicability in the day to day business life of hospitality and tourism enterprises.  To achieve that, the discussion and analysis of case studies and examples of hospitality and tourism operators are incorporated in the instruction of the module.